GENPACT BPO / ITES Operations – Voice / Backend – Hiring Fresh Graduates
300 Openings
Experience : 0 – 1 Years
Location : Delhi/NCR
Education qualification : UG, PG
Role : Associate/Sr. Associate -(NonTechnical)
Job Description :
Responsible for dealing with customer calls as per the SLAs outlined by the client.
* Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
* Meet customer requirements through first contact resolution.
* Listen attentively to customer needs and concerns; demonstrate empathy.
* 6 months – 1yrs experience in Voice based process (inbound customer service / query resolution or outbound collections / customer service) interacting with customers
* Should possess excellent Oral Communication Skills
* Should posses excellent composition & writing Skills
Walk-in Interviews :
Venue: Genpact Delhi IT Park DMRC Building,
8th Floor Opp Shastri Park, Near Metro Station.
Time : 11am to 3 pm
Must:
One copy of updated resume
One passport size photograph
One photo-identity proof
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